For questions about your order, please contact a Kostume Rio de Janeiro | U.S Customer Representative Mon-Fri 9:00 AM to 6:00 PM EST (except holidays) at (562) 908-1150.

Live chat with our online experts upon availability Mon-Fri 9:00 AM to 6:00 PM EST (except holidays).

If you have other thoughts, concerns, comments or suggestions, please feel free to share them by filling out the form below.

For U.S. consumers only. At Kostume Rio de Janeiro | U.S , we care about your privacy. If you have questions or concerns about how we use your information, you may review U.S. Privacy Policy here. Non-US consumers should visit the country website serving their region.

By contacting Kostume, whether by phone, email, or chat, I agree to | U.S  Terms of Use (which includes an arbitration provision to resolve disputes), and I have read and acknowledge Kostume's  Privacy Policy .  Phone calls, chats, or emails with Kostume are recorded, stored, and accessible to our third-party service provider(s). We leverage technologies provided by our third-party service provider(s), including artificial intelligence, in responding to you. We leverage these technologies to, amongst other reasons, to identify and classify the reason you reach out to Us, to help our customer service agents identify solutions to your inquiry, and help our customer service agents prepare a response to you, and other reasons listed in our Privacy Policy.